Receive high quality videos of your users using your website to identify pitfalls and opportunities for improvement.
Receive high quality feedback from our 'Qualified Testers' within 24hrs of setting up your test. This form of user testing is both inexpensive and quick. Need videos back quicker? Speak to our team via Intercom.
Users need tasks to complete rather than roaming aimlessly on your site. Giving them guidance helps define a structure - a natural user flow. Set unlimited tasks to complete during your test - we recommend between 3 to 8 tasks, depending on the realism and actionability of each task.
By choosing Qualified Website Testers, you have more choice. Have access to a large array of demographics and psychographics, suitable for almost every testing need. Need something specific? Be sure to message our team via Intercom.
Select 'Your Own Testers' to receive a personalised URL in order to recruit your own testers. We recommend creating Facebook Ads or using a HotJar recruiter to segment your audience. You’re not after anybody, you want your actual users.
Choose 'Our Qualified Testers' for a hassle-free solution, with access to testers on a global scale.
Receive high quality videos with audio, of a user undertaking and completing your tasks. Be sure to take note of their thoughts, opinions and feedback.
Share your videos or download them for later. You are given a shareable link, so feel free to share your videos with colleagues, employees, developers - anyone! Download your videos by pressing the download button for each video.
"For more niche requirements, or exact demographic needs."
£10 per tester
"For small to large companies wishing to achieve high quality user experiences"
£18 per tester
in association with User Conversion
"Bespoke solution to suit your project"
I'm David - owner and founder of UserTest.io and UserConversion.com and I'm so excited to share our software with you.
We built this product in-house for our clients. As it grew in popularity, others were asking to use it and before you know it, we decided to extend this to - well - everyone!
We're an agency first and foremost, - focusing on conversion optimisation with our clients at User Conversion. Through developing a testing platform to glean insights for our clients, we fell into SAAS. We use UserTest.io day in day out to help substantially increase the conversion rates of our clients and wow, is it awesome.
When we decided to make UserTest.io available to everyone we also decided to charge a fair price. We use these fees to pay testers very well and to reinvest back into the features of UserTest.io. SAAS is not our usual service model but we have invested a lot of time and effort into creating something special and useful that everyone can use at a competitive, fair price.
Remote user testing should not be expensive. It should be super-cheap, agile and useful. I hope you enjoy using it. Please do feedback so we can continually improve. Preston will answer any questions you might have!
Onwards and upwards,
Remote user testing is observing a user interacting with your platform or site, and not being in the same room as them. We like to think of it as 'mystery shopping online' - getting feedback from your users at they use your site. The benefit of conducting remote user testing is the participant is in their natural environment e.g. at home, in their office etc.
Remote user testing offers a fresh pair of eyes. What you think your users will do and what they actually do, are notoriously different. Remote user testing allows you to recruit participants and at cost effective prices. No need to pay an agency for a large laboratory - setup a test and our participants will complete it in their natural location.
Furthermore, remote user testing allows you to add more context to your tests e.g. using a grocery list app at a shop.
Videos are usually between 10 - 30 minutes. The length of your test, depends on the amount of activities you set for each test. You can also add an 'estimation for completion', for each activity you add in your test.